Shipping Fee Policy

Shipping fees are calculated at checkout, and may vary depending on the order and delivery details.

To keep shipping fees fair to all customers, ZALORA considers:

• Your shipping address

• The Seller’s address

• Weight of your package

• The type of delivery speed (standard or express)

Important: Shipping fees are calculated at a package level. Items from the same Seller (i.e., “Sold by ZALORA” or each unique “Sold by Seller”) in one order will be grouped together.

Shipping fees by order type:

1. Sold by ZALORA:

Shipping fee rules (based on order total and package weight):

• If your order total is HKD399 or more and weight ≤ 3 kg

  • Shipping fee: Discount HKD40 shipping

• If your order total is HKD399 or more and weight > 3 kg

  • Shipping fee: Dynamic shipping fee (with HKD40 discount)

• If your order total is HKD399 or less and weight > 3 kg

  • Shipping fee: Dynamic shipping fee (with HKD40 discount)

• If your order total is HKD399 or less and weight < 3 kg

  • Shipping fee: HKD40 shipping

2. Sold by Seller:

Shipping fee rules (based on order total and package weight):

• If your order total is HKD399 or more and weight ≤ 3 kg

  • Shipping fee: Discount HKD40 shipping

• If your order total is HKD399 or more and weight > 3 kg

  • Shipping fee: Dynamic shipping fee (with HKD40 discount)

• If your order total is HKD399 or less and weight > 3 kg

  • Shipping fee: Dynamic shipping fee (with HKD40 discount)

• If your order total is HKD399 or less and weight < 3 kg

  • Shipping fee: HKD40 shipping

Final reminder:

Please refer to checkout to see if free shipping is applicable to your item(s). Final shipping fee (if any) will be calculated after voucher codes/campaigns (if any) are applied.

The final shipping fee (if any) will be calculated after voucher codes/campaigns (if any) are applied.