ZALORA VIP Delivery Information

ZALORA VIP Online Shopping for Fashion

Get the best out of ZALORA through ZALORA VIP today! As a ZALORA VIP member, you’ll enjoy the following benefits:

• Unlimited free deliveries sitewide with no minimum spend

• Early access to exclusive sales

• Priority customer service

Want to find out how much it costs to be a ZALORA VIP? Click here to learn more!

ZALORA VIP benefits include free delivery:

Option 1: Standard Delivery

• Cut-off time: N/A

• Items: Sold by Zalora

• Delivery charges for ZALORA VIP Members: Free

• Delivery charges for non-ZALORA VIP Members: HKD 40 onwards

Option 2: Standard delivery (varies by Seller)

• Cut-off time: N/A

• Items: Sold by Seller (please refer to the product page)

• Delivery charges for ZALORA VIP Members: Free

• Delivery charges for non-ZALORA VIP Members: HKD 40 onwards

• To activate and use ZALORA VIP for free and faster delivery, follow these steps:

• Add items to your bag: On both desktop and mobile app, start by adding your desired items to your shopping bag.

• Locate the ZALORA VIP option: On desktop: Visit the ZALORA VIP page and click "ADD TO BAG." You’ll be directed to your bag, ready for checkout. On mobile app: After adding items, look for the ZALORA VIP banner with a toggle at the bottom of your bag or at the top under Shipping Options on the order review page.

• Activate ZALORA VIP: On both platforms, simply tap or click the toggle to add ZALORA VIP to your bag.

• Proceed to checkout: On desktop: Continue with the checkout process as usual. On mobile app: Tap "Proceed to Buy" or "Place order" after toggling ZALORA VIP.

You can identify ZALORA VIP-eligible items on the app by following these steps:

• Use the “VIP” filter in the catalog to view items that are applicable under the ZALORA VIP program.

• Eligible items will be tagged with a “VIP” label in the product listing.