How to Use a Voucher Code

USING VOUCHER CODES TO ENJOY SAVINGS IS AS EASY AS 1-2-3! READ ON TO KNOW MORE ON HOW TO USE A VOUCHER CODE ON BOTH THE WEBSITE AND MOBILE APP.

STEPS (Mobile App)

Step 1: Select Your Item For Purchase And Proceed To Bag

After you find an item you like, select your preferred size and tap "Add to Bag". Then tap "Go to Bag".

Step 2: Apply Voucher Code

Scroll down and select or key in your applicable voucher code at "Apply Voucher Code " at either item level or order level. Then select "Apply" and continue to pay as usual.

Note: Credit card vouchers are only applicable when you use the relevant payment method.

*PROMO CODE CANNOT BE APPLIED TO AN ORDER ONCE THE ORDER HAS BEEN CONFIRMED.

STEPS (Website)

Step 1: Select Your Item For Purchase And Proceed To Bag

After selecting your item for purchase, proceed to checkout by hovering over "My Bag" and clicking "Go to Checkout"

Step 2: Apply Voucher Code

Fill in your delivery and payment information until you reach the "Review & Place Order" page. Then go to "Enter Voucher Code". Once you have keyed in your voucher code, click on "Apply". It's that simple! You can then proceed with your order by clicking "Order Now" at the bottom of the page.

ALTERNATIVELY, YOU CAN APPLY THE VOUCHER CODE BY CLICKING ON "VIEW BAG" IN STEP 1. HOWEVER, CREDIT CARD BASED VOUCHERS ARE NOT APPLICABLE HERE AND CAN ONLY BE APPLIED AT "CHECKOUT".

CAN YOU STACK MORE THAN ONE VOUCHER CODE?

Yup - you are now able to stack multiple voucher codes to your order for the best deal at ZALORA! The wording above the voucher code allows you to distinguish between stackable and non-stackable voucher codes. If an item is non-sale or does not currently have any ongoing promotions then the “Apply Voucher Code” option will not be shown.

HOW TO DIFFERENTIATE EACH VOUCHER CODE?

• CHECKBOX

You can stack more than one voucher code when you see the checkbox with a list of voucher codes and the note “Stackable voucher - can select multiple”. Simply click on your preferred voucher codes to your item.

• RADIO BUTTON

If you see a radio button and the note “Exclusive voucher - can select 1”, this indicates that the voucher code is not stackable and that you can only apply one voucher code to your item.

However, if you find that your item is eligible for both stackable and unstackable voucher codes, you can do one of two things:

1. You can select the unstackable voucher for your item

2. You can select multiple available stackable vouchers for your item

You can always alter the voucher code by clicking the clear button and entering a new one. Don’t forget to click the “Apply” button to have the changes reflected in your order. Additionally, you can also add on one voucher code at order level (payment method or affiliates voucher) without overriding your item level voucher codes.

WHAT IS A MEGA VOUCHER CODE?

If you find a voucher code with the word "Mega" in it, it is one of the unstackable voucher codes and it will automatically erase any previous voucher codes you entered on the item or order level and replace them with the Mega voucher to your overall order.

THE AMOUNT OF THE DISCOUNT/PROMOTION IS DETERMINED BY THE CAMPAIGN'S TERMS AND CONDITIONS. THERE IS NO GUARANTEE THAT ONE VOUCHER CODE WILL PROVIDE A GREATER DISCOUNT THAN ANOTHER.